Service Process
1. Pre-sale
1. Go to the client to understand and consult the use of clothing and the dressing environment.
2. According to the customer's requirements, make design plans and samples for customers accurately and timely.
3. Earnestly listen to customers' opinions and improve the thoughtful and satisfactory service before sale. Pre-sale service concept: understand the needs of customers; listen to their opinions; be a good adviser to customers.
2. On sale
1. Professional measurement: formulate a complete measurement plan to ensure that the clothing specifications are consistent with the human body data. Make number tables from 155-180Y (thin body), A (normal), and B (fat body) for your company employees to try on special body types that cannot be tried on within this range. Individually measure the body.
2. Production: In strict accordance with IS09D01 international quality management system standards, to ensure that each product is consistent with the sealed samples.
3. Packaging: According to your internal structure and your requirements, formulate corresponding packaging methods. Such as: packaging by department, men and women, specifications, etc., and the packing request form is attached inside and outside.
4. Strictly follow the time agreed in the contract, guarantee quality, quantity, and deliver on time. In-sale service concept: Sophisticated equipment is a guarantee for customers to rest assured;
Three, after sale
1. Send professional after-sales service personnel to the site to assist in the distribution of work clothes to ensure that each set of work clothes is accurately distributed to each employee.
2. If there is a quality problem, we will send after-sales service personnel to your company to deal with it immediately after receiving the notice until it is resolved. After-sales service concept: customer appreciation is our pride; customer criticism is our motivation; customer satisfaction is our pursuit.
